Kwik Fit manager sings karaoke with customer’s sex toy after taking it from car
A sex toy sing-along prank has led to a Kwik Fit manager being disciplined.
The mock karaoke session was allegedly carried out with a customer’s sex toy in front of another customer.
However, the joke hit the wrong note with Kwik Fit bosses, who launched an investigation once the footage was exposed.
The employee was subject to disciplinary action for the breach of a customer’s privacy and trust.
The crude incident took place on November 27 last year at a Kwik Fit repair centre in Dalkeith, Midlothian.
A whistleblower said: ‘The video was circulated of a manager singing into a sex toy, taken right out of a customer’s car – in front of another customer.
‘How can you trust Kwik Fit when they are grabbing your personal items out your car instead of putting you back on the road safely?’
The incident came after a staff member realised his name was being recorded on jobs being carried out while he was on holiday.
The former employee claims that a junior member of staff was doing jobs he wasn’t properly qualified for.
He also said an audit uncovered irregularities in wheel alignments.
He added: ‘Now not only is this unfair on me as any mistakes by these untrained staff could result in an investigation on me if anything went wrong.
‘But my main concern is the customers here below whose safety could be at risk.
‘Kwik Fit always claims the priority of the company is to keep customers safe on the road and offer the best professional advice.
‘An employee who has not been on a training course on how to do a service does not offer best advice.’
Kwik Fit told the Daily Record that the claims had been investigated and action taken.
A spokesperson said: ‘We are aware of a video of an employee behaving inappropriately in one of our centres.
‘As soon as we saw the video we began an investigation and have taken formal action in line with company protocol.’
Kwik Fit also said customers had been tracked down after some work was not done correctly.
The spokesperson said: ‘We are aware of claims made by an ex-employee regarding servicing.
‘We have investigated the jobs in question, and although they were carried out by a staff member who had not completed our service training, there was an experienced service technician present.
‘Our investigation did reveal, however, that the jobs weren’t recorded correctly in our system.
‘We are contacting the customers involved to invite them to come in at their convenience to have the work reviewed free of charge and the record updated.’
Get in touch with our news team by emailing us at [email protected].
For more stories like this, check our news page.
MORE: Map shows full list of Dobbies Garden Centres closing after more stores added
MORE: Map reveals coldest places in UK today with rare weather event on the way
World News || Latest News || U.S. News
Source link
