TSB banking app goes down leaving thousands unable to access accounts

Thousands of people have been left unable to access their online banking app after a major technical error.

Banking giant TSB has been experiencing widespread outages this morning, with scored of people reporting a failure to access their accounts.

Down Detector, which monitors site outages, has seen over 2,100 reports this morning.

Of those, 60% reported issues with the mobile banking while 30% were for the desktop version.

One disgruntled user asked: ‘when will app issues be resolved please? Not having much luck on the website either … nothing is working properly??‍’

Another said: ‘Still not working today, same problem as everyone else has posted here, cannot login to Internet banking website using browser. Session token error message, repeated cookie pop ups and logs me out when I click on anything. Please advise how this can be fixed as soon as possible.’

Today’s glitch comes two weeks after TSB has apologised to customers after many were left without benefit and salary payments for hours due to a systems error.

The incident marks the latest in a series of technical glitches at UK banks in recent weeks, with Lloyds Bank and Natwest experiencing issues just weeks ago.

The incident was reported to have been fixed at around 3pm.

A TSB spokesperson said: ‘We’ve fixed the issue some customers faced accessing our services earlier today. We’re sorry for any inconvenience this caused them.’

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